We prepare clearly worded correspondence and formal documents across a range of personal and business matters. Whatever your situation, our role is the same: to put your case in writing, professionally and accurately, so it is taken seriously by the organisation you are dealing with. We are not a law firm and do not provide legal advice.
What we can help with
Formal Complaint Letters
A clearly structured complaint to a company, service provider, or financial institution, setting out what went wrong, the impact on you, and the resolution you are seeking, so it is read and answered properly.
Learn more →Contract & Dispute Correspondence
Letters that tackle contractual problems, from notices of breach and requests to put things right to written records of agreed changes, keeping a clear paper trail throughout.
Learn more →Subject Access Requests
Properly formatted Subject Access Requests under UK GDPR, sent to organisations holding your personal data so you can obtain the information you have a right to see.
Learn more →Dispute Correspondence
Supporting correspondence for personal and commercial disputes, including letters before action, formal objections, and proposals to settle, written to move things toward a resolution.
Learn more →Notice & Termination Letters
Formal notices to end a contract, lease, or service, worded carefully so your position is clear and your rights are protected.
Learn more →Regulatory & Ombudsman Letters
Correspondence to ombudsman services and regulatory bodies, correctly formatted and clearly evidenced, for when a complaint needs to be escalated beyond the original company.
Learn more →Timeshare Exit Correspondence
Formal cancellation and exit correspondence for timeshare and holiday-ownership agreements, prepared to put your request on record clearly and correctly.
Learn more →Not sure which service you need?
If you are unsure which service fits your situation, start with a free initial review. Tell us briefly what has happened and we will let you know whether we can help and which service is the right one. There is no cost and no obligation.
Who we help
We work with individuals and businesses across the UK: consumers dealing with companies or service providers, people raising or responding to a dispute, and anyone who needs a formal letter or document prepared correctly the first time.
Request your free initial review
Tell us about your matter and we will come back to you within one business day, at no cost and with no obligation.
Request a Free Review Call 0121 838 4460