We prepare clearly worded correspondence and formal documents across a range of personal and business matters. Whatever your situation, our role is the same: to put your case in writing, professionally and accurately, so it is taken seriously by the organisation you are dealing with. We are not a law firm and do not provide legal advice.
What we can help with
Dispute Resolution
Support for consumer and commercial disputes, from assessing the agreement and the history to preparing the correspondence the dispute needs.
Learn more →Contract Termination
For clients considering an exit from a service, commercial or consumer agreement. Notice that does not follow the contract can leave you worse off, so the wording is the starting point.
Learn more →Mediation
A voluntary route towards an agreed resolution where both sides are willing. We can discuss whether it suits your matter and prepare the correspondence proposing it.
Learn more →Arbitration
A structured process in which an independent arbitrator decides the dispute. We can review whether that route is open to you under your agreement and prepare the documentation.
Learn more →Timeshare Exit
For timeshare and holiday-product owners seeking to understand their agreement and the exit routes realistically available to them.
Learn more →Not sure which service you need?
If you are unsure which service fits your situation, start with a free initial review. Tell us briefly what has happened and we will let you know whether we can help and which service is the right one. There is no cost and no obligation.
Who we help
We work with individuals and businesses across the UK: consumers dealing with companies or service providers, people raising or responding to a dispute, and anyone who needs a formal letter or document prepared correctly the first time.
Request your free initial review
Tell us about your matter and we will come back to you within one business day, at no cost and with no obligation.
Request a Free Review Call 0121 838 4460