Privacy Policy

Last updated: 18 September 2026

Oxthorpe Barwell ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal data when you use this website or engage our services. We are registered with the Information Commissioner's Office (ICO Registration: C1730462) and comply with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Oxthorpe Barwell, registered office at 123 Stratford Road, Shirley, Solihull, B90 3ND, United Kingdom. Companies House registration number: 15922586. You can contact us at info@oxthorpebarwell.co.uk or on 0121 838 4460.

2. What Information We Collect

• Contact details you provide: name, email address, mobile/telephone number, postal address.
• Details of your matter that you share with us, including documents, correspondence, agreements and statements relevant to the service you have asked us to provide.
• Communications between you and us, by phone, email or post.
• Technical data such as IP address and browser type, collected automatically when you visit this website.

3. How We Use Your Information

• To assess your matter and provide a free initial review.
• To provide the letter writing and document administration services you instruct us to carry out.
• To communicate with you about your case, including progress updates and fee quotes.
• To meet our legal, regulatory and accounting obligations.

4. Legal Basis for Processing

We process your data on the basis of your consent, the performance of a contract with you, and our legitimate interests in providing and improving our services, always balanced against your rights.

5. Sharing Your Information

We do not sell your personal data. We may share information with third parties strictly where necessary to deliver your service (for example, a printing or postal provider), or where required by law or regulation.

6. How We Protect Your Data

This website and all pages that collect personal information are served over a secure, encrypted HTTPS/SSL connection. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to provide our services and to meet our legal and regulatory obligations, after which it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR you have the right to access, correct, erase or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise any of these rights, contact us at info@oxthorpebarwell.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you believe your data has been mishandled.

9. Cookies

We use cookies only where you have given your consent, to help us understand which pages are useful. No non-essential cookies are set unless you accept them. See the cookie banner on this site for more detail and to manage your preferences.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.