Legal

Terms of Use

Last updated: 18 September 2026

These Terms of Use govern your use of this website (www.oxthorpebarwell.co.uk) and, together with your individual service agreement and written fee quote, the services provided by Oxthorpe Barwell, registered office at 123 Stratford Road, Shirley, Solihull, B90 3ND (Companies House number: 15922586).

1. Who We Are

Oxthorpe Barwell is a document preparation and administration service. We are not a law firm, we do not provide legal advice, and we are not a claims management company.

2. Description of Services

We provide letter writing and document administration services, including but not limited to those listed on our Services page: Letter Writing, Document Preparation, Document Templating Services, Clerical and Administrative Services and Mediation. A clear description of each service and its scope is set out on that page.

3. Fees and Currency

All fees are quoted individually, in writing, in pounds sterling (GBP £), before any stage of work is confirmed. No stage is charged in advance of your written agreement to that fee. Full details are set out on our Pricing page. We accept payment by Visa and MasterCard.

4. Cancellation and Refunds

You have the right to cancel your instruction within 14 days of signing your service agreement. Full terms are set out in our Cancellation & Refund Policy.

5. Delivery of Documents

We do not supply or ship physical goods. All correspondence and documents we prepare are delivered digitally by email, with a printed copy sent by post where a matter requires it.

6. Client Responsibilities

You agree to provide accurate and complete information relevant to your matter, and to review and approve draft correspondence before it is issued on your behalf.

7. Limitation of Liability

We prepare documents based on the information and instructions you provide. We are not responsible for the outcome of any dispute, claim or negotiation, and we do not guarantee any particular result. Nothing in these terms excludes liability that cannot lawfully be excluded under English law.

8. Intellectual Property

All content on this website, other than documents prepared specifically for you, remains the property of Oxthorpe Barwell and may not be copied or reproduced without permission.

9. Website Use

This website and any forms on it are provided for the purpose of enquiring about, and instructing, our services. Every page that collects personal information is served over a secure HTTPS/SSL connection.

10. Governing Law

These Terms of Use are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

Questions about these terms can be sent to info@oxthorpebarwell.co.uk or by post to our registered office above.