Oxthorpe Barwell

Effective Date: 28th August 2024

1. Introduction

Oxthorpe Barwell (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

     

      • Name and contact details (address, telephone number, email address)

      • Identification documents

      • Financial information (where relevant to our services)

      • Employment or business information

      • Communication records and correspondence

      • Any other information you voluntarily provide to us

    2.2 Technical Information

    When you visit our website or use our digital services, we may automatically collect:

       

        • IP address and browser information

        • Device information

        • Usage data and website analytics

        • Cookies and similar tracking technologies

      3. How We Use Your Information

      We use your personal information for the following purposes:

         

          • To provide our services and fulfill contractual obligations

          • To communicate with you about our services

          • To process payments and maintain financial records

          • To comply with legal and regulatory requirements

          • To improve our services and customer experience

          • To send marketing communications (with your consent)

          • To protect our legitimate business interests

        4. Legal Basis for Processing

        We process your personal data based on:

           

            • Contract: To fulfill our contractual obligations to you

            • Legal Obligation: To comply with legal requirements

            • Legitimate Interests: For our legitimate business purposes

            • Consent: Where you have given explicit consent (which you may withdraw at any time)

          5. Information Sharing and Disclosure

          We may share your personal information with:

             

              • Service providers and contractors who assist in our operations

              • Professional advisors (lawyers, accountants, auditors)

              • Regulatory bodies and government agencies when required by law

              • Third parties with your explicit consent

            We do not sell, rent, or trade your personal information to third parties for marketing purposes.

            6. Data Security

            We implement appropriate technical and organizational measures to protect your personal information against:

               

                • Unauthorized access, use, or disclosure

                • Accidental loss or destruction

                • Alteration or damage

              These measures include secure data storage, encryption, access controls, and regular security assessments.

              7. Data Retention

              We retain your personal information only for as long as necessary to:

                 

                  • Fulfill the purposes for which it was collected

                  • Comply with legal, regulatory, or contractual requirements

                  • Resolve disputes and enforce our agreements

                When personal information is no longer needed, we will securely delete or anonymize it.

                8. Your Rights

                Under data protection law, you have the right to:

                   

                    • Access: Request copies of your personal information

                    • Rectification: Request correction of inaccurate or incomplete data

                    • Erasure: Request deletion of your personal information

                    • Restriction: Request limitation of processing in certain circumstances

                    • Portability: Request transfer of your data to another organization

                    • Objection: Object to processing based on legitimate interests

                    • Withdraw Consent: Withdraw consent for processing where applicable

                  To exercise these rights, please contact us using the details provided below.

                  9. Cookies and Website Analytics

                  Our website uses cookies and similar technologies to:

                     

                      • Ensure proper website functionality

                      • Analyze website usage and performance

                      • Provide personalized content and advertisements

                      • Remember your preferences

                    You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

                    10. International Transfers

                    If we transfer your personal information outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

                    11. Changes to This Privacy Policy

                    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

                    12. Contact Information

                    If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

                    Oxthorpe Barwell
                    42 Broadyates Road, Birmingham, England, B25 8JE 

                    info@oxthorpebarwell.co.uk

                    13. Complaints

                    If you believe we have not handled your personal information in accordance with this Privacy Policy or data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

                    Information Commissioner’s Office
                    Wycliffe House
                    Water Lane
                    Wilmslow
                    Cheshire SK9 5AF

                    Telephone: 0303 123 1113
                    Website: www.ico.org.uk